The challenge
Restaurants needed a digital channel they control — menus, orders and customer relationships — instead of depending only on phone orders and third-party marketplaces.
The solution
- Digital menus and ordering for diners on web and mobile.
- A restaurant console for orders, menu changes and availability.
- Reporting on orders and popular items to support menu and staffing decisions.
Diner app
Browse restaurants and menus, order and follow the order.
Restaurant console
Manage menus, availability and incoming orders.
Insights
Order and item reporting for each restaurant.
Technology architecture
Access
- Diner mobile app
- Web ordering
- Restaurant console
Services
- Menu & catalogue
- Orders
- Notifications
- Payments gateway
Data
- Restaurants & menus
- Orders
- Reporting model
Implementation approach
How we structure delivery for a system of this kind.
01
Design the ordering flow for a phone first.
02
Keep menu changes in the restaurant's own hands.
03
Build reporting on the same order data the restaurant works from.
Outcomes
We publish measured results only once the client has verified them. Ask us about this project and we will share what we can.
Reviewer note: Confirm the product description and add verified usage figures if they can be published.
Related capabilities
Source: ITechPro company profile; information supplied by ITechPro.