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Digital transformation for the Egyptian Hotels Association

A digital transformation programme for the Association that represents Egypt's hotels, including a matchmaking platform and digital services for its members.

Sector
Hospitality
Stage
Delivered
Client
Egyptian Hotels Association (Chamber of Hotel Establishments)

The challenge

The Association serves hotels across Egypt. It needed digital services that connect members with each other, with partners and with talent, instead of relying on paperwork and meetings.

The solution

  • A matchmaking platform that connects hotels with partners and opportunities.
  • Digital member services built on one data model for the Association.
  • Links to the sector's training and workforce platforms.

Matchmaking platform

Connects member hotels with partners, suppliers and opportunities.

Member services

Digital services and records for member hotels.

Sector data

A shared view of members for the Association's planning.

Technology architecture

  1. Access

    • Member portal
    • Partner portal
    • Association dashboard
  2. Services

    • Matchmaking engine
    • Member registry
    • Notifications
  3. Data

    • Members & partners
    • Matches
    • Reporting model
Reference architecture showing how a system of this kind is structured. Not the deployed topology.

Implementation approach

How we structure delivery for a system of this kind.

  1. 01

    Start from the Association's member journey, not from software modules.

  2. 02

    Deliver services one at a time on a shared data model.

  3. 03

    Connect to the sector's training and workforce initiatives.

Outcomes

We publish measured results only once the client has verified them. Ask us about this project and we will share what we can.

Reviewer note: No measured outcomes have been approved for publication yet. Add verified figures here.

Source: Information supplied by ITechPro; previous ITechPro website.