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Tourism Company Management Platform

A platform that runs a tourism company's whole operating cycle: tour packages, the tour file, official notifications, vouchers, invoicing and settlement.

Sector
Travel
Stage
In development
Client
ITechPro product

The challenge

Egyptian tour operators run their day on a paper “tour file” and spreadsheets. Packages, official security and antiquities notifications, vouchers and settlements all live in different places.

The solution

  • A digital tour file as the unit of daily work, from enquiry to settlement.
  • Package building, vouchers, invoicing and supplier settlement in one place.
  • An integration hub for payments, accounting, e-invoicing, messaging, hotels, flights, CRM, BI and AI.

Tour file

The digital version of the operator's core working document.

Operations & notifications

Field operations and official notifications.

Finance & settlement

Vouchers, invoicing and supplier settlement.

Technology architecture

  1. Access

    • Operator web app
    • Field app
    • Partner portal
  2. Services

    • Tour files
    • Packages
    • Vouchers & invoicing
    • Notifications
  3. Integration

    • Payments
    • Accounting & e-invoicing
    • Hotels & flights
    • Messaging
  4. Data

    • Operations data
    • BI model
Reference architecture showing how a system of this kind is structured. Not the deployed topology.

Implementation approach

How we structure delivery for a system of this kind.

  1. 01

    Treat the paper tour file as the real unit of work to digitise.

  2. 02

    Deliver in five phases: operational core, field operations, finance and legal, portals, then AI.

  3. 03

    Design the integration architecture first and activate connectors later.

Outcomes

We publish measured results only once the client has verified them. Ask us about this project and we will share what we can.

Reviewer note: In development.

Source: Information supplied by ITechPro.