The challenge
Training for tourism workers needed a reliable record of who attended, who completed and who was certified.
The solution
- An online platform for delivering and managing tourism-worker training.
- Automated tracking of participation across courses and providers.
- Certification records linked to each worker's training history.
Training delivery
Digital platform for training tourism workers.
Participation tracking
Automated tracking of who attended and completed.
Certification
Certificates issued against completed training.
Technology architecture
Access
- Learner app
- Trainer console
- Programme dashboard
Services
- Course catalogue
- Attendance tracking
- Assessment
- Certification
Data
- Learner records
- Content library
- Reporting model
Platform
- Identity & roles
- Notifications
- Hosting
Implementation approach
How we structure delivery for a system of this kind.
01
Design for the programme partner, the training providers and the learners as three distinct audiences.
02
Automate participation record-keeping so it does not depend on manual sign-in.
03
Tie certification to verified participation data.
Outcomes
We publish measured results only once the client has verified them. Ask us about this project and we will share what we can.
Reviewer note: No measured outcomes have been approved for publication yet. Add verified figures here.
Related capabilities
Source: ITechPro company profile — “ITechPro's Projects (Use Cases)”.